Last Updated: August 2026

At AGABOO Candles LLC ("AGABOO," "we," "our," or "us"), we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have regarding your personal information when you visit our website or make a purchase.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

Information You Provide

When you place an order, create an account, subscribe to our newsletter, contact us, or submit a custom order inquiry, you may provide:

• Name
• Email address
• Phone number
• Shipping address
• Billing address
• Payment information (processed securely by our payment providers)
• Company name (if applicable)
• Order details
• Custom project information
• Messages or files you send to us

Information Collected Automatically

When you browse our website, we may automatically collect certain information, including:

• IP address
• Browser type
• Device information
• Operating system
• Time zone
• Pages visited
• Products viewed
• Referral source
• Website activity
• Cookie identifiers

This information helps us improve our website, understand customer behavior, and enhance your shopping experience.

Cookies & Similar Technologies

We use cookies and similar technologies to:

• Keep your shopping cart active
• Remember your preferences
• Improve website performance
• Analyze website traffic
• Measure advertising effectiveness
• Personalize your shopping experience

You can control cookies through your browser settings. Disabling cookies may affect certain website features.

How We Use Your Information

We use your information to:

• Process and fulfill orders
• Communicate about your purchases
• Provide customer support
• Process payments
• Arrange shipping and delivery
• Respond to inquiries
• Improve our products and services
• Detect fraud and protect our website
• Comply with legal obligations
• Send promotional emails if you have chosen to receive them

Marketing Communications

If you subscribe to our mailing list, we may send newsletters, product launches, promotions, and special offers.

You may unsubscribe at any time by clicking the "Unsubscribe" link in any marketing email or by contacting us directly.

Payment Information

Payments are securely processed by trusted third-party payment providers.

AGABOO Candles does not store or have access to your complete credit card information.

Payment providers process your payment information according to their own privacy policies.

Third-Party Services

To operate our business, we may share information with trusted service providers, including:

• Shopify
• Payment processors
• Shipping carriers
• Email marketing providers
• Analytics providers
• Fraud prevention services
• Customer support platforms
• Advertising platforms

These providers receive only the information necessary to perform services on our behalf.

Analytics & Advertising

We may use analytics and advertising technologies to understand how visitors use our website and to improve our marketing efforts.

These technologies may collect information about website interactions, browsing behavior, and advertising performance.

How We Protect Your Information

We use commercially reasonable administrative, technical, and physical safeguards to protect your personal information.

While we take appropriate security measures, no method of transmitting or storing data online can be guaranteed to be completely secure.

Data Retention

We retain personal information only as long as necessary to:

• Fulfill orders
• Provide customer support
• Meet legal and tax obligations
• Resolve disputes
• Enforce our agreements

When information is no longer needed, it is securely deleted or anonymized where appropriate.

Your Privacy Rights

Depending on where you live, you may have the right to:

• Request access to your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to certain processing activities
• Withdraw consent where applicable
• Request a copy of your personal information

To exercise these rights, please contact us using the information below.

Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children.

If we become aware that information from a child has been collected unintentionally, we will take reasonable steps to delete it.

International Visitors

If you access our website from outside the United States, your information may be transferred to and processed in the United States, where privacy laws may differ from those in your country.

By using our website, you consent to this transfer.

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites.

We encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes become effective immediately upon posting on this page.

The "Last Updated" date will always reflect the most recent revision.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

AGABOO Candles LLC

Charlotte, North Carolina, USA

Email: general@agaboocandle.com